FAQ
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Mabilis na sagot tungkol sa aming serbisyo, workflow, at paano magsimula.
What formats of film and tape can you digitize?
We work with 8mm, 16mm, and 35mm film (including sound and silent), and a wide range of video tape formats such as VHS, Betacam, U-matic, and other professional and consumer carriers. Condition is assessed before transfer so we can recommend the safest playback path.
What resolution can you deliver?
Film scanning can be delivered up to approximately 6K depending on the source gauge and project goals. Video tape transfers are captured at a quality appropriate to the format—upscaled or AI-enhanced masters can be produced when it genuinely benefits the material.
How does AI fit into restoration?
We use AI-assisted tools for tasks such as noise reduction, stabilization, careful upscaling, and SDR-to-HDR workflows, always tuned per title so the result stays credible to the original photography. AI supports expert grading and repair—it does not replace proper film or tape handling.
What files do you deliver?
Deliverables are agreed per project—common options include high-bitrate mezzanine files (e.g. ProRes or similar), broadcast-ready masters, and streaming-oriented encodes. We document technical metadata and can align with archive or platform specifications.
How long does a project take?
Timelines depend on volume, condition, and scope (scan only vs full restoration). Small tape batches may turn in days or weeks; large film collections or complex restoration can run longer. We provide estimates after reviewing your materials and goals.
Do you work with clients outside Thailand?
Yes. We support international archives, broadcasters, platforms, and producers. Logistics for shipping film and tape should follow best practices for cultural heritage; we can advise on packaging and customs documentation.
How do I get a quote?
Use our contact form, email, or phone. Describe the collection (format, approximate quantity, condition if known), intended use (archive, broadcast, streaming), and deadline. The more detail you share, the faster we can respond with next steps.
Where are my data and masters stored?
We treat your materials and files according to contract and applicable law (including GDPR and Thai PDPA where relevant). Retention, deletion, and handover of masters are defined per agreement. See our privacy policy for how we handle personal data on this website.